Shipping Policy

Order Processing

All orders are subject to a processing period of 1-3 business days for quality inspection and secure packaging before shipment.

Shipping Methods & Delivery Timeframes

Standard Shipping: 10-20 business days to United States, Canada, United Kingdom, European Union, Australia and other countries.

Important Notices

  • Remote Areas: Deliveries to remote or rural areas may incur an additional 3-7 business days.
  • Peak Seasons: During peak shopping periods (Black Friday, Christmas, Chinese New Year), international shipments may experience delays of 3-10 business days.
  • Customs: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
  • Tracking: A tracking number will be provided via email once your order ships.

Undeliverable Packages

If a package is returned due to incorrect address or refusal of delivery, a re-shipping fee may apply.

Contact Us

Questions? Email us at: support@maxzus.com